Membership/Renew

What is Membership and how it works?

Buy extensions with 1 Year support and updates (License is still not time-limited. You can use your license as long as you need).

The packages and extensions have a one-time fee, which includes support and updates for the first year. After that, if you choose not to renew, you can still use the extensions, but you will no longer receive updates or support.

After 1 year you will have 3 options:

1. Renew the license key within 90 days of the expiration date and get a 70% discount of the original price.
2. You will use your license further, but some time later (90 days or more from expiration) you decide that you need a renew.
   You can renew your updates and support to get a 30% discount of the original price.
3. Use your license key of any extension/package further, but without updates and support.

 Using license key twice:
This license gives the holder right to install extensions on two domains for unlimited users.

Your main questions:

Why is membership good for me?
Answer:
With membership you will have access to the latest versions of extensions for all Vtiger versions 6.x, 7.x (in future 8.x, and higher). One license key works for all versions of Vtiger. If you decide to upgrade your Vtiger you can use your license key without purchasing new key.

If you don’t renew we won’t be able to give you support and updates anymore.

Which means:

• You might become vulnerable to security issues
• Extensions might not work when Vtiger is updated
• We will not be able to answer all your questions
• You will not receive new features with updates

What happens if I don’t renew my membership?
Answer:
Your extension will continue working without problems, but you won’t get support or updates.

Note: All our extensions are for lifetime usage! We will never cut you off from using our extensions.

I don’t see an option to upgrade my Extension Package (ex: from Mini to Extended), is it related to my Membership?
Answer:
Yes, only licenses that have not expired can be upgraded. Expired licenses cannot be upgraded.
You can renew Membership and then proceed with the upgrading extension package.

How can I receive my discounted price?
Answer:
Please login into your account. Then please open Licenses tab and you can see a list of your Licenses. You can see the upgrade/renew button near the licenses that you can upgrade/renew also with a discounted price.

If you do not see your discount, please write us to info@its4you.sk before payment.

How to receive the discounted price for a membership?