AI Extension for Vtiger CRM

The Vtiger AI Extension is a powerful AI solution for Vtiger CRM that helps automate workflows, generate emails and improve productivity.

Chatbot. Assistant. Agent.
Three levels of AI to transform your CRM.

Turn your Vtiger CRM into an intelligent system that helps you write, decide, and automate your workflow.

Also included in our Extensions Packages.

ChatBot available, other levels are in Development.

We are building the next generation of AI for Vtiger CRM.
Contact us for any questions or requests below:

Vtiger AI Extension is built for modern CRM teams

The Vtiger AI Extension is a modern AI solution for CRM systems. It allows users to interact with data, automate workflows, and improve productivity using artificial intelligence.
Designed for sales teams, managers, and companies using Vtiger CRM who want to work faster, smarter, and with less manual effort.

What can AI do in your CRM?

The Vtiger AI Extension is released step by step. The current version helps users work with CRM information, prepare communication, and use practical prompts directly inside Vtiger CRM. More advanced CRM actions and automation features are planned for future AI levels.

Available now

The current version helps users work with CRM information faster in a read focused and controlled way.

  • Ask CRM related questions
  • Search CRM records
  • Draft comments
  • Compose and improve emails
  • Use predefined prompt templates
  • Review selected records and related information

Planned for future AI levels

These features are planned for the next AI levels and will be released gradually after additional testing.

  • Create CRM tasks and follow ups
  • Update selected CRM records
  • Generate and save activities
  • Run controlled CRM actions
  • Execute multi step workflows
  • Automate selected CRM processes
Current release note: The current version is available now. More advanced CRM actions and automation features are still in development, so their final feature set may be adjusted before release.

Vtiger AI Extension availability

The Vtiger AI Extension is being released in three levels. The first level, AI Chat, is available now. AI Assistant and AI Agent are currently in development and will be released gradually.

AI level Status What is included Estimated release
AI Chat Available now Chat with CRM data, quick record search, draft comments, compose emails, use example prompts, and summarize selected CRM information. Released
AI Assistant In development Configurable assistants per module, allowed fields, related modules, related records, guided CRM actions, record summaries, and controlled updates. Conservative estimate: Q3 2026
AI Agent Planned More advanced automation, multi step workflows, smart follow up actions, pipeline monitoring, and process based automation. Conservative estimate: Q1 2027
New in 4.1 version of AI in Vtiger CRM

Compose Better Emails with AI in Vtiger CRM

Generate, improve, shorten and translate professional emails directly inside the Vtiger Compose Email window.

AI Assistant helps your team prepare better email communication faster. Users can create a complete email from a short instruction, improve existing text, shorten long messages, translate emails into another language or get content suggestions without leaving Vtiger CRM.

The final message is always reviewed and sent by the CRM user. This keeps your team in control while reducing repetitive writing and improving the consistency of customer communication.

Generate email drafts Create professional emails from short instructions or prompts.
Improve existing emails Refine wording, tone and structure before sending.
Shorten long messages Make email communication clearer and more direct.
Translate emails Prepare customer communication in different languages.

Example prompts you can use in Vtiger AI

Ask simple questions and get useful CRM answers in seconds. These examples show how Vtiger AI can help users search records, check sales activity, review invoices, monitor tickets, and manage daily work directly inside CRM.

General queries

Show records created today

See new records created today in Vtiger CRM

PDF Maker for Vtiger documentation and user manual for CRM system

Invoices

Show unpaid invoices

Find customers with unpaid invoices and follow up faster.

Leads

Leads

Show leads created today

See new leads immediately and react while interest is fresh.

Vtiger CRM support services for optimization troubleshooting and maintenance

Tickets

Show high priority tickets

Focus on urgent support requests first.

Quotes

Quotes

Show open quotes

Review active quotes and follow up with customers.

Opportunity

Opportunities

Show opportunities over $10,000

Identify high value deals in your sales pipeline.

Sale Risks

Sales risks

Show deals that have not moved in the last 30 days

Detect stuck opportunities before they are lost.

Calendar

Calendar

Show my calendar tasks for today

Get a quick overview of your daily CRM work.

Organizations

Organizations

Show accounts created this month

Review newly created customer records quickly.

Projects

Projects

Show projects that are expected to end this month

Show projects are planned to end this month

These are only examples. Users can type their own prompts or use predefined prompt templates directly inside the Vtiger AI window.

Pricing with Three Levels of the Vtiger AI Extension

Choose how much control you want to give AI - from simple assistance to full automation.

AI Chat

Simplifies everyday CRM work
9 per month
  • AI chat in CRM
  • Quick records search
  • Draft comments
  • Compose Emails
  • Simple questions
  • For Vtiger 7.x / 8.x
  • Read-only, 100% secure
  • Available now

AI Assistant

Take actions directly in your CRM
39 per month
  • Create tasks & follow-ups
  • Update CRM records
  • Add comments to tickets
  • Generate and save emails
  • Instant CRM record summaries
  • For Vtiger 7.x / 8.x
  • Read and write data on request
  • In development

AI Agent

Automate your CRM workflows
79 per month
  • Automated workflow creation
  • Smart follow-up automation
  • Pipeline monitoring & insights
  • Risk detection & alerts
  • Multi-step process automation
  • For Vtiger 7.x / 8.x
  • Full automation (read, write & act)
  • Planned
AI in CRM is not just one feature. It evolves from helping you write and understand data, to taking actions, and finally to fully automating your workflows.

Vtiger AI Extension availability

The Vtiger AI Extension is being released in three levels. The first level, AI Chat, is available now. AI Assistant and AI Agent are currently in development and will be released gradually.

AI level Status What is included Estimated release
AI Chat Available now Chat with CRM data, quick record search, draft comments, compose emails, use example prompts, and summarize selected CRM information. Released
AI Assistant In development Configurable assistants per module, allowed fields, related modules, related records, guided CRM actions, record summaries, and controlled updates. Conservative estimate: Q3 2026
AI Agent Planned More advanced automation, multi step workflows, smart follow up actions, pipeline monitoring, and process based automation. Conservative estimate: Q1 2027

Use of AI in Vtiger CRM

Close deals faster with AI suggestions and follow-ups

Sales teams

Close deals faster with AI suggestions and follow-ups

Vtiger CRM support services for optimization troubleshooting and maintenance

Support teams

Understand tickets and respond quicker in Vtiger CRM

Get insights and monitor pipeline risks

Managers

Get insights and monitor pipeline risks more effectively

Automate routine work and focus on growth

Business owners

Automate routine work and focus on growth

Frequently Asked Questions

The AI Extension is designed for Vtiger 7.x and 8.x (Open Source).
We are focusing on full compatibility with the latest 7.x and 8.x releases to ensure stability and performance.

The extension will be available on a monthly subscription basis, with three plans based on AI capabilities:

  • AI Chat Bot
  • AI Assistant
  • AI Agent

Each plan unlocks a different level of automation and functionality.

No sensitive CRM data is stored externally by default.
The AI works through secure API communication, and you will have full control over what data is used.

Answer:
It depends on the plan:

  • AI Copilot → read-only (no changes)
  • AI Assistant → actions on request
  • AI Agent → automated workflows

You always control the level of automation.

The product is currently in development. We will release versions of agents and let you know about it on our pages and via social media posts.

No, this is an independent extension developed for Vtiger CRM.
It is not affiliated with or endorsed by Vtiger Inc.

Vtiger AI Documentation

Full documentation for Vtiger CRM 7.x and 8.x

PDF Maker for Vtiger documentation and user manual for CRM system