FAQs

Frequently Asked Questions

You can upgrade it like other Vtiger extensions via Module Manager or Installer. For more info please visit following manual guide:
https://it-solutions4you.com/manuals/vtiger7/pdfmaker/#how-to-updateupgrade-pdf-maker

PDF Maker allows you to use all standard and all custom fields created with Layout editor.
We use mPDF framework as HTML to PDF convertor. mPDF supports Truetype fonts, reading and embedding directly from the .ttf font files.
Yes, our extension is full Module Manager compatible, so you can install it without any problems and without overwrite any vtiger core files.

Yes, we can assist you with the installation and setup of Vtiger CRM on your server. Please contact us for more details.
Kindly note that this is a paid service, and the final price depends on several factors, which we will discuss after your inquiry.

No. Free extensions listed on this page can be installed without purchasing a paid subscription. Some advanced extensions, updates, support services, or premium packages may require an active subscription.

No advanced technical knowledge is required. Many extensions can be installed using an installer or with step-by-step documentation. If needed, support is available to assist with installation and setup.

No sensitive CRM data is stored externally by default.
The AI works through secure API communication, and you will have full control over what data is used.

Yes. Every active license includes support and updates as long as the license has not expired.

Support covers installation assistance, configuration help, bug fixes, and regular updates to keep your extension compatible and running smoothly. We recommend keeping your subscription active, as renewals are processed automatically and ensure continuous access to support and updates.

If you cancel your subscription or allow the license to expire, access to support and updates will no longer be available.

Please, check the all Vtiger parameters: https://it-solutions4you.com/tipstricks/vtiger-system-requirements/ You can also try performing the following steps:
  1. Please download following zip file: http://its4you.sk/images/extensions/PDFMaker/src/ckeditor.zip
  2. Then go to the folder vtigerdirectory/modules/PDFMaker/resources.
  3. Rename folder ckeditor to ckeditorOLD.
  4. Open the zip file and copy ckeditor from zip file to this folder.
  5. Next go to the CRM, clear browser cache and try again.