FAQs

Frequently Asked Questions

No advanced technical knowledge is required. Many extensions can be installed using an installer or with step-by-step documentation. If needed, support is available to assist with installation and setup.

No sensitive CRM data is stored externally by default.
The AI works through secure API communication, and you will have full control over what data is used.

Yes. Every license includes one year of support, covering installation assistance, configuration help, bug fixes, and regular updates to ensure everything runs smoothly. After the first year, support can be renewed, which we strongly recommend to keep your extensions up to date and fully supported.

Please, check the all Vtiger parameters: https://it-solutions4you.com/tipstricks/vtiger-system-requirements/ You can also try performing the following steps:
  1. Please download following zip file: http://its4you.sk/images/extensions/PDFMaker/src/ckeditor.zip
  2. Then go to the folder vtigerdirectory/modules/PDFMaker/resources.
  3. Rename folder ckeditor to ckeditorOLD.
  4. Open the zip file and copy ckeditor from zip file to this folder.
  5. Next go to the CRM, clear browser cache and try again.
Please deactivate your license and after install SSL certificate activate your license key again. How to deactivate license?
Your extension will continue working without problems, but you won't get support or updates.

The extension will be available on a monthly subscription basis, with three plans based on AI capabilities:

  • AI Chat Bot
  • AI Assistant
  • AI Agent

Each plan unlocks a different level of automation and functionality.

A typical Vtiger CRM installation takes 15–30 minutes depending on your server setup.

PDF Maker uses MPDF as PHP class to generate PDF files from HTML. MPDF requires the mb_string module to be enabled (see http://uk.php.net/manual/en/ref.mbstring.php) which means that PHP>=4.3.0 will be required as a minimum, and PHP 4.3.0 to 4.3.3 need --enable-mbstring=all. For Windows users: Enable the extension(s) in php.ini you want to use by uncommenting the extension=php_*.dll lines in php.ini. This is done by deleting the leading ; from the extension you want to load and restart Apache. http://php.net/manual/en/install.windows.extensions.php // change the following line from ... ;extension=php_mbstring.dll // ... to extension=php_mbstring.dll

Yes, the Vtiger install for the open source version is completely free.