Vtiger CRM
Defalto CRMFrequently Asked Questions
Can I use more fonts in PDF Maker?
We use mPDF framework as HTML to PDF convertor. mPDF supports Truetype fonts, reading and embedding directly from the .ttf font files.- Follow our manual: How to add new fonts for PDF Maker
- More info about this:
Can I use PDF Maker with modified vtiger CRM ?
Yes, our extension is full Module Manager compatible, so you can install it without any problems and without overwrite any vtiger core files.Can you assist me with downloading and installing Vtiger CRM on my server?
Yes, we can assist you with the installation and setup of Vtiger CRM on your server. Please contact us for more details.
Kindly note that this is a paid service, and the final price depends on several factors, which we will discuss after your inquiry.
Do I need technical skills to install Vtiger extensions?
No advanced technical knowledge is required. Many extensions can be installed using an installer or with step-by-step documentation. If needed, support is available to assist with installation and setup.
Do I need to connect my CRM data to external services?
No sensitive CRM data is stored externally by default.
The AI works through secure API communication, and you will have full control over what data is used.
Do you provide support after purchasing Vtiger extensions?
Yes. Every license includes one year of support, covering installation assistance, configuration help, bug fixes, and regular updates to ensure everything runs smoothly. After the first year, support can be renewed, which we strongly recommend to keep your extensions up to date and fully supported.
When I want to create or edit a PDF template, I get a blank page in the browser/crm area.
Please, check the all Vtiger parameters: https://it-solutions4you.com/tipstricks/vtiger-system-requirements/ You can also try performing the following steps:- Please download following zip file: http://its4you.sk/images/extensions/PDFMaker/src/ckeditor.zip
- Then go to the folder vtigerdirectory/modules/PDFMaker/resources.
- Rename folder ckeditor to ckeditorOLD.
- Open the zip file and copy ckeditor from zip file to this folder.
- Next go to the CRM, clear browser cache and try again.
Are you going to install ssl certificate for your crm?
Please deactivate your license and after install SSL certificate activate your license key again. How to deactivate license?What happens if I don’t renew support and updates?
Your extension will continue working without problems, but you won't get support or updates.How is the pricing structured?
The extension will be available on a monthly subscription basis, with three plans based on AI capabilities:
- AI Chat Bot
- AI Assistant
- AI Agent
Each plan unlocks a different level of automation and functionality.