Frequently Asked Questions
When I want to create or edit a PDF template, I get a blank page in the browser/crm area.
Please, check the all Vtiger parameters: https://it-solutions4you.com/tipstricks/vtiger-system-requirements/ You can also try performing the following steps:- Please download following zip file: http://its4you.sk/images/extensions/PDFMaker/src/ckeditor.zip
- Then go to the folder vtigerdirectory/modules/PDFMaker/resources.
- Rename folder ckeditor to ckeditorOLD.
- Open the zip file and copy ckeditor from zip file to this folder.
- Next go to the CRM, clear browser cache and try again.
Are you going to install ssl certificate for your crm?
Please deactivate your license and after install SSL certificate activate your license key again. How to deactivate license?What happens if I don’t renew support and updates?
Your extension will continue working without problems, but you won't get support or updates.How do I install free Vtiger extensions?
Free Vtiger extensions are installed through the ITS4You Installer. Sign in to your My Account Dashboard, download the Installer, install it in your Vtiger CRM, and then choose the free extensions you want to install.
How is the pricing structured?
The extension will be available on a monthly subscription basis, with three plans based on AI capabilities:
- AI Chat Bot
- AI Assistant
- AI Agent
Each plan unlocks a different level of automation and functionality.
How long does Vtiger installation take?
A typical Vtiger CRM installation takes 15–30 minutes depending on your server setup.
After installation I got folowing error:
Error – mPDF requires mb_string functions. Ensure that PHP is compiled with php_mbstring.dll enabled.
PDF Maker uses MPDF as PHP class to generate PDF files from HTML. MPDF requires the mb_string module to be enabled (see http://uk.php.net/manual/en/ref.mbstring.php) which means that PHP>=4.3.0 will be required as a minimum, and PHP 4.3.0 to 4.3.3 need --enable-mbstring=all. For Windows users: Enable the extension(s) in php.ini you want to use by uncommenting the extension=php_*.dll lines in php.ini. This is done by deleting the leading ; from the extension you want to load and restart Apache. http://php.net/manual/en/install.windows.extensions.php
// change the following line from ...
;extension=php_mbstring.dll
// ... to
extension=php_mbstring.dll Is the Vtiger installation free?
Yes, the Vtiger install for the open source version is completely free.
Is this an official Vtiger product?
No, this is an independent extension developed for Vtiger CRM.
It is not affiliated with or endorsed by Vtiger Inc.
Is Vtiger open source download safe?
Yes. Vtiger open source download is available directly from the official Vtiger GitHub repository and their website.