FAQs

Frequently Asked Questions


Please deactivate your license and after install SSL certificate activate your license key again. How to deactivate license?
Your extension will continue working without problems, but you won't get support or updates.

Free Vtiger extensions are installed through the ITS4You Installer. Sign in to your My Account Dashboard, download the Installer, install it in your Vtiger CRM, and then choose the free extensions you want to install.

The extension will be available on a monthly subscription basis, with three plans based on AI capabilities:

  • AI Chat Bot
  • AI Assistant
  • AI Agent

Each plan unlocks a different level of automation and functionality.

A typical Vtiger CRM installation takes 15–30 minutes depending on your server setup.

PDF Maker uses MPDF as PHP class to generate PDF files from HTML. MPDF requires the mb_string module to be enabled (see http://uk.php.net/manual/en/ref.mbstring.php) which means that PHP>=4.3.0 will be required as a minimum, and PHP 4.3.0 to 4.3.3 need --enable-mbstring=all. For Windows users: Enable the extension(s) in php.ini you want to use by uncommenting the extension=php_*.dll lines in php.ini. This is done by deleting the leading ; from the extension you want to load and restart Apache. http://php.net/manual/en/install.windows.extensions.php // change the following line from ... ;extension=php_mbstring.dll // ... to extension=php_mbstring.dll

Yes, the Vtiger install for the open source version is completely free.

No, this is an independent extension developed for Vtiger CRM.
It is not affiliated with or endorsed by Vtiger Inc.

Yes. Vtiger open source download is available directly from the official Vtiger GitHub repository and their website.

Yes. The Vtiger CRM free download (open source version) is completely free. You only pay for hosting your own server.