FAQs

Frequently Asked Questions

No, this is an independent extension developed for Vtiger CRM.
It is not affiliated with or endorsed by Vtiger Inc.

Yes. Vtiger open source download is available directly from the official Vtiger GitHub repository and their website.

Yes. The Vtiger CRM free download (open source version) is completely free. You only pay for hosting your own server.

Since Vtiger 6.x release, you will buy extension with 1 Year support and updates (License is still not time-limited. You can use your license as long as you need). After 1 year you will have 3 options:
  1. Renew license key within 90 days of expiration date, with 70% discount.
  2. You will use your license further, but some time later you decide that you need a renew. You can renew your license support and updates with 30% discount.
  3. Use your license key of PDF Maker further, but without updates and support.
To display Chinase characters please provide following steps:
  1. You need to download and install font pack from http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows (on the bottom of that page).
  2. Change the parameter useAdobeCJK from false to true in the following file :/modules/PDFMaker/resources/mpdf/config.php
  3.  Manual definition is now possible with HTML Tag. http://mpdf1.com/manual/index.php?tid=356 For global definition edit config_cp.php line 130 & 139 code from GB to BIG5
 
Please check your PHP variables. Our recommendation is to follow page: https://it-solutions4you.com/tipstricks/vtiger-system-requirements/ or Installer System Requirements

At the time our PDF Maker is compatible with Vtiger CRM versions:

7.0, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5.

8.0, 8.1, 8.2.8.3 and 8.4

We do not recommend running PDF Maker on Vtiger 5.x and 6.x as these versions of Vtiger itself are very unstable.

Vtiger extensions help you extend the core functionality of your CRM by adding features such as automation, integrations, reporting, and workflow improvements. They allow you to adapt the system to your business processes without complex development.

You can start a 14-day free trial and activate extension packages directly through our Installer. This allows you to test all features in your own Vtiger CRM environment without any limitations.

After the trial ends, you can upgrade to a paid version and keep all data, settings and changes you made during the trial — so you can continue without interruption.

👉 Learn how to start your trial here:
https://it-solutions4you.com/news/extension-packages-trial/

The AI Extension is designed for Vtiger 8.x (Open Source).
We are focusing on full compatibility with the latest 8.x releases to ensure stability and performance.