Vtiger Support by Professionals


To run a successful and functioning enterprise automation of business processes, professional support and maintenance is the core to the right functioning of any business. Vtiger CRM software helps you run your business complying with the business standards followed across the industry. Have access to the best Vtiger support solution.

Looking for Vtiger support?

We at, IT-Solutions4You, we are here to support you on any Vtiger issues. Our team of Vtiger specialists is ready for you, even when your Vtiger CRM is built elsewhere.
We have a highly experienced team of Vtiger experts for all sizes of projects, whether you need a small or large implementation.
We are happy to help you with all your questions about,  so you can focus on your bussines and not browsing Vtiger forums.
Get in contact with us and we will help you to grow with the perfect CRM solution.

Vtiger CRM is more than just one of the most popular Open Source CRM software available in the market. Vtiger delivers strong sales automation capabilities, help desk, invoicing, project, and inventory management.

Our Main Vtiger Support & Maintenance Services

  • Installation and Configuration Issues
  • Performance Optimization
  • Functionality Issues
  • Develop modern templates

With over 13 years experience with Vtiger

We offer
  • Professional
  • High Quality
  • Complete
Vtiger Support Plans

Monthly Support Plans

Monthly Support Plans are suitable for customers who wants help with using and configuration of Vtiger, advices how to use or set Vtiger and who want to have strong partner with Vtiger experience.

Support hours are not transferable from month to month and they are non-refundable even if not exhausted at the period expiration.
Support Hours are intended for small Jobs (for larger Jobs please check and add Support Credits to your Monthly Support)

BASIC

1 Open request at a same time
19 € Monthly
  • Phone Support
  • Chat Support
  • Email and Ticket
    Mo-Fri: 09:00 – 16:00
  • Knowledge Base Access
  • Web meeting
  •  1 credit
    15 min for small jobs
  • Response time
    2 Business Days
  • For critical problems
    1 Business Day

SILVER

1 Open request at a same time
39 € Monthly
  • Phone Support
  • Chat Support
    Mo – Fri: 09:00 – 16:00
  • Email and Ticket
    Mo-Fri: 09:00 – 16:00
  • Knowledge Base Access
  • Web meeting
  •  2 credit
    30 min for small jobs
  • Response time
    1 Business Day
  • For critical problems
    6 Business Hours

GOLD

2 Open requests at a same time
79 € Monthly
  • Phone Support
    Mo – Fri: 09:00 – 16:00
  • Chat Support
    Mo – Fri: 09:00 – 16:00
  • Email and Ticket
    Mo-Fri: 09:00 – 16:00
    Sa: 09:00 – 14:00
  • Knowledge Base Access
  • Web meeting
  •  4 credits
    1 hour for small jobs
  • Response time
    6 Business Hours
  • For critical problems
    4 Business Hours

PREMIUM

2 Open requests at a same time
149 € Monthly
  • Phone Support
    Mo-Fri: 09:00 – 16:00
    Sa: 09:00 – 16:00
  • Chat Support
    Mo – Fri: 09:00 – 16:00
  • Email and Ticket
    Mo-Fri: 09:00 – 16:00
    Sa: 09:00 – 16:00
    Su: 10:00 – 14:00

  • Knowledge Base Access
  • Web meeting
  •  8 credits
    2 hours for small jobs
  • Response time
    4 Business Hours
  • For critical problems
    2 Business Hours

Support Credits

Support Credits are the smartest and most affordable way to install, migrate, optimise and fix vtiger CRM issues

Below mentioned are sets of the Support Credits and Support Services we offer
1 Support Credits = 15 minutes of Support Service

Support Credits Pack 1

8 Support hours
560 € 32 Credits

Installation
Configuration
Optimization

Support Credits Pack 2

24 Support hours
1 560 € 96 Credits

Installation
Configuration
Optimization
Bug Fixes
Migration to Another Host
Customization

Support Credits Pack 3

40 Support hours
2 400 € 160 Credits

Installation
Configuration
Optimization
Bug Fixes
Migration to Another Host
Customization
Upgrade

Custom Support Credit

1 Support hour
75 € 4 Credits

Installation
Configuration
Optimization
Bug Fixes
Migration to Another Host
Customization
Upgrade

Support Credits & How To Use It

For instance, let’s say that you had a issue that your CRM system is getting slow and you want to do speed optimization. With the help of Support Credits, you can fix this issue with a one time fee. The validity period of the Support Credits you buy is Life Time. The validity period means how long the Support Credits will be valid and can be used for the services. The support credits will be detected from your account. You can see your Support Credit Balance in your Customer Portal. If you ran out of support credits you can purchase any of the Support Credit Pack again and use it for the next services you need. Refund policy does not apply for the Support Credit plans. Support Credits will be there in your account and you can use it on your next Support Services.

I am always worried when dealing with companies which I’ve never heard of. Especially when Credit Cards are involved. ITS4You has been amazing from day one! They helped me setup the modules; they helped me with custom code AFTER my purchase, within the module. This lead to more purchases. Just now, Peter spent more than an HOUR troubleshooting my issues after a server migration. He found the problem. My fault. ITS4You, thank you for the continued support! You’ll continue to have mine.

Christopher C.

They guided me through the whole process to solve a problem in visualizing PDFMaker templates (it was a matter of my setting, not in the component itself). They gave me precise and simple indications, even sending us emails and having a limited time access to our crm. Now it just works! I can just say thank you, you gained a very good reputation here.

Daniele L.

I got in looking on the FAQ and manual for an answer, suddenly the chap popped up and I got a person from support to answer my questions. Simply amazing. Thanks!

Fabio R.

Ps i want to take the chance to let other know that I’m very satisfied with the professional work of Vladimír.

Francesco C.

vTiger 7. The support was very fast and helped me right away with a solution that worked perfectly.

Chris K.

Fantastic help and support installing modules and getting them configured right

Mark

Very helpful and well documented extension. Quick and professional support.

o****e@di***********sa.at

Great help. Good information and quick response. I recommend!

``hobyholo``

Fantastic help, great guidance and got it working in a few minutes!

Mark O.

Easy conversation. All my doubts was cleared quicly.

Fabiana N.

The support was fast and effective. It seen to be all good now.

Breno

Fast and friendly support, flexible extension module for PDF generation

Gabriel T.

great help, good know-how and quick

bart

great support!

andrea