PDF Maker Frequently asked questions

- (exported file can be imported via Actions, to import templates)
- Please deactivate your License key before migration.
- Disable our PDF Maker in Module Manager.
- After successful migration to latest Vtiger CRM version, our extension is disabled.
- Go to Module manager.
- Find our PDF Maker extension and enable it.
- Download our compatible release version with your Vtiger CRM version from our Download section in the E-shop or via Installer.
- Upgrade our extension using Module Manager or Installer.
- In case of some problem with license key, please contact us at: info@its4you.sk
http://uk.php.net/manual/en/ref.mbstring.php) which means that PHP>=4.3.0 will be required as a minimum, and PHP 4.3.0 to 4.3.3 need --enable-mbstring=all. For Windows users: Enable the extension(s) in php.ini you want to use by uncommenting the extension=php_*.dll lines in php.ini. This is done by deleting the leading ; from the extension you want to load and restart Apache. http://php.net/manual/en/install.windows.extensions.php // change the following line from ...
;extension=php_mbstring.dll
// ... to
extension=php_mbstring.dll
PDF Maker uses MPDF as PHP class to generate PDF files from HTML. MPDF requires the mb_string module to be enabled (see - PHP 5.6 (Vtiger 6.x) PHP 7.0/7.1/7.2 (Vtiger 7.x)
- max_input_vars 6000
- max_execution_time 30000
- memory_limit = 512M and higher
- post_max_size = 128M
- max_input_time = 120
Your extension will continue working without problems, but you won't get support or updates.More info: https://it-solutions4you.com/extensions/vtiger/pdf-maker/subscription/
Please deactivate your license and after install SSL certificate activate your license key again. How to deactivate license?
We use mPDF framework as HTML to PDF convertor. mPDF supports Truetype fonts, reading and embedding directly from the .ttf font files.
- Follow our manual: How to add new fonts for PDF Maker
- More info about this:
To display Chinase characters please provide following steps:
- You need to download and install font pack from http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows (on the bottom of that page).
- Change the parameter useAdobeCJK from false to true in the following file :/modules/PDFMaker/resources/mpdf/config.php
- Manual definition is now possible with HTML Tag. http://mpdf1.com/manual/index.php?tid=356 For global definition edit config_cp.php line 130 & 139 code from GB to BIG5
- Renew license key within 90 days of expiration date, with 70% discount.
- You will use your license further, but some time later you decide that you need a renew. You can renew your license support and updates with 30% discount.
- Use your license key of PDF Maker further, but without updates and support.
https://it-solutions4you.com/tipstricks/vtiger-system-requirements/You can also try performing the following steps:
Please, check the all Vtiger parameters: - Please download following zip file: http://its4you.sk/images/extensions/PDFMaker/src/mpdf.zip
- Then go to the folder vtigerdirectory/modules/PDFMaker/resources.
- Rename folder mpdf to mpdfOLD.
- Open the zip file and copy mpdf from zip file to this folder.
- Next go to the CRM, clear browser cache and try again.
https://it-solutions4you.com/tipstricks/vtiger-system-requirements/You can also try performing the following steps:
Please, check the all Vtiger parameters: - Please download following zip file: http://its4you.sk/images/extensions/PDFMaker/src/ckeditor.zip
- Then go to the folder vtigerdirectory/modules/PDFMaker/resources.
- Rename folder ckeditor to ckeditorOLD.
- Open the zip file and copy ckeditor from zip file to this folder.
- Next go to the CRM, clear browser cache and try again.
The PDF Maker is an extensions module for vtiger CRM. You can upgrade it like other extensions via Module Manager or Installer. For more info please visit following url: https://it-solutions4you.com/manuals/vtiger7/pdfmaker/#how-to-updateupgrade-pdf-maker
At the time our PDF Maker is compatible with Vtiger CRM versions:5.4.0,6.1.0, 6.2.0, 6.3.0, 6.4.0, 6.5.0,7.0.0, 7.0.1, 7.1.0, 7.2.0, 7.3.0. We do not recommend running PDF Maker on Vtiger 6.0 as this version of Vtiger itself its very unstable.