Membership/Renew

What is Membership and how it works?

Buy extensions with 1 Year support and updates,
(Your license is perpetual, allowing unlimited use. However, support and updates are provided for one year from the purchase date.)

The packages and extensions have a one-time fee, which includes support and updates for the first year. After that, if you choose not to renew, you can still use the extensions, but you will no longer receive updates or support.

After 1 year you will have 3 options:

1. Renew your license within 90 days after its expiration date to receive a discount up to 70% off the original price.
2. You will use your license further, but some time later (90 days or more from expiration) you decide that you need a renew.
   If you renew more than 90 days after the expiration date, you are eligible for a discount up to 30% off the original price.
3. Use your license key of any extension/package further, but without updates and support.

 Using license key twice:
Each license permits installation on up to two domains with unlimited users per domain.

Your main questions:

Why is membership good for me?
Answer:
With membership you will have access to the latest versions of extensions for all Vtiger versions 6.x, 7.x (in future 8.x, and higher). One license key works for all versions of Vtiger. If you decide to upgrade your Vtiger you can use your license key without purchasing new key.

Without renewal, you will no longer receive support or updates, which may lead to security vulnerabilities and compatibility issues with future Vtiger updates.

Which means:

• You might become vulnerable to security issues
• Extensions might not work when Vtiger is updated
• We will not be able to answer all your questions
• You will not receive new features with updates

What happens if I don’t renew my membership?
Answer:
While your extension will remain functional, lack of support and updates may result in potential security risks and incompatibility with newer Vtiger versions.

Note: All our extensions are for lifetime usage! We will never cut you off from using our extensions.

I don’t see an option to upgrade my Extension Package (ex: from Mini to Extended), is it related to my Membership?
Answer:
Yes, only licenses that have not expired can be upgraded. Expired licenses cannot be upgraded.
You can renew Membership and then proceed with the upgrading extension package.

How can I receive my discounted price?
Answer:
Please login into your account. Then please open Licenses tab and you can see a list of your Licenses. You can see the upgrade/renew button near the licenses that you can upgrade/renew also with a discounted price.

If you do not see your discount, please write us to info@its4you.sk before payment.

How to receive the discounted price for a membership?